Franchising is a business relationship in which the franchisor grants a person (the franchisee) the right to sell or distribute the certain goods or services and to use the business name for a fixed period.  Sometimes a dispute may arise between those parties where one party takes issue with the conduct or failures of another party or where a franchisee entered into a franchise agreement under a misapprehension about the terms of the agreement.  The franchise agreement is the first port of call to consider when a dispute has arisen, as it will generally outline a process/es to deal with the dispute before any of the parties can proceed to Court.  

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If you think you have a dispute and are unsure how to approach the other party, it is essential to seek legal advice early before the matter escalates or differences become irreconcilable.